One time delivery is $15 per order or free with a subscription. Your delivery window will be between 6:00am and 9:30am. We cannot guarantee an exact time, but you will receive tracking information when the driver is on the way, close, and a photo of where your cooler bag is left. It's always best to try and meet the driver when they arrive for a safe hand-off. And don't forget to use your cell phone number at checkout so you will receive tracking texts!